What do you want to get out of the conversation? Write down three things you want to accomplish and focus on them. Make feedback a common occurrence, and get into the habit of addressing issues immediately as they arise. Just like Apple co-founder, Steve Jobs said, your job is not to be easy on people. You can also build up anxiety that will make the situation bigger in your mind than it really is. Here are a few tips to help make these conversations easier.ĭifficult conversations can become more difficult the longer you wait. Help make feedback a natural aspect of your organisation and frame your thinking so that it’s key to growth and development. It’s common for defences to be high when difficult conversations roll around, so it’s key that you have a plan for when they do. So, how do we encourage tough conversations and handle them eloquently? Nine tips for handling difficult conversations at work If you’re not having them, you’re not growing, she says. Facebook COO Sheryl Sandberg encourages her employees to have tough conversations at least once a week. This can lower morale and cause a toxic work environment. Seventy percent of employees avoid difficult conversations in the workplace, according to a study by career-coaching startup Bravely. You know when you have to talk to Justin about how he keeps showing up 45 minutes late or Ashley because she’s under-delivering on projects? We’ve all been there. They’re awkward, sometimes unpleasant and, ultimately, inevitable in any workplace dynamic. Nine tips to help you deal with difficult situations and/or difficult people in the workplace.ĭifficult conversations at work.
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